What type of items are typically included in the 'loose items' category?

The category of 'loose items' typically refers to items that are found left behind at the register by customers. This can happen for a variety of reasons, such as customers forgetting to take their items after making a purchase or abandoning them as they change their minds. These items are often not in a packaged or secured form, distinguishing them from other types that are usually contained with packaging, such as heavier grocery products or processed food items. By understanding that loose items are those forgotten or left behind, individuals in roles such as the Associate Customer Success Manager can better handle inventory management and customer service situations related to these items. Recognizing this helps ensure that stores can provide a better shopping experience by reducing lost merchandise and addressing customer needs efficiently.