What must a customer receive if they request it under the Dodd-Frank remittance transfer rule?

Under the Dodd-Frank remittance transfer rule, customers have specific rights when it comes to remittance transfers, including international money transfers. If a customer requests information regarding their rights under this rule, they must receive a copy of those rights. This ensures that consumers are fully informed about their rights related to fees, error resolution, and cancellation options, thus promoting transparency and consumer protection in financial transactions.

The focus of this requirement highlights the importance of informing customers about their protections and responsibilities, which contributes to making informed decisions, especially in cross-border transactions. By providing customers with this information, financial institutions help ensure compliance with legal standards and foster trust in service provision.